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Vehicle Road
Terms & Conditions
VehicleRoad — Terms & Conditions
Effective Date: 22/09/24
1. Introduction
VehicleRoad provides its customers and partners with the ability to process certain transactions online through myvehicleroad. Access to and use of myvehicleroad is subject to these Terms and Conditions. By registering an account or using myvehicleroad, you agree to be bound by these Terms and Conditions as updated from time to time. If you do not agree, please do not register or use myvehicleroad.
2. Applicability
These Terms and Conditions apply to:
- Individuals who register an account on myvehicleroad;
- Persons who access or use an account; and
- Any entity (including a VehicleRoad customer or partner) on whose behalf an individual registers or uses an account.
Each of the above is referred to as “you” or “your” in these Terms and Conditions.
3. Authority and Compliance
By accessing or using myvehicleroad, you warrant that:
- You have the authority to use myvehicleroad on behalf of any entity you represent and to legally bind it to these Terms and Conditions.
- You and any represented entity will comply with all directions and requirements of VehicleRoad related to transactions performed on myvehicleroad.
4. Additional Terms
Services on myvehicleroad may be subject to additional terms, disclaimers, or notices. By accessing or using any such service, you agree to those additional conditions.
5. Account Security
You agree to:
- Keep your username, password, and authentication details secure.
- Not permit others to use your credentials.
- Immediately change your password and notify VehicleRoad if you believe your account has been compromised.
- Not attempt to access another person’s account.
VehicleRoad will assume that all transactions made using your credentials are made by you unless notified otherwise.
6. Security & Liability
While VehicleRoad takes reasonable precautions to secure myvehicleroad, no online transmission can be guaranteed as completely secure. You use the service at your own risk. VehicleRoad is not liable for any virus-related or technical damage resulting from your use of the site.
7. System Changes & Access
VehicleRoad may, at any time:
- Change or discontinue myvehicleroad with or without notice.
- Monitor or cancel user access for any breach or unauthorized use.
- Post notices about planned outages or updates on its website.
8. Transactions & Payments
You agree to pay all applicable fees for transactions performed on myvehicleroad. Payments made before the banking cut-off time are processed the same day; others on the next business day. You are responsible for providing valid payment details and ensuring sufficient funds.
If a payment fails, VehicleRoad may reverse or void the related transaction without liability.
9. Communications
By creating an account, you consent to receive communication via email or SMS from VehicleRoad. If you do not wish to receive these, please do not register. You must ensure your contact information remains up to date.
10. Accuracy of Information
You agree to provide true and accurate information. Providing false or misleading details is an offence under applicable laws and may void your transactions or approvals. VehicleRoad is not liable for errors caused by inaccurate information provided by you.
11. Warranties & Limitations
Except as required by law, VehicleRoad provides myvehicleroad “as is” without warranties of any kind. VehicleRoad does not guarantee uninterrupted access, virus-free systems, or accuracy of information. To the extent permitted by law, VehicleRoad’s liability is limited to re-supplying the affected goods or services or refunding their value.
12. Indemnity
You agree to indemnify VehicleRoad against all losses or damages resulting from your breach or misuse of myvehicleroad.
13. Governing Law
These Terms and Conditions are governed by the laws of Victoria, and you submit to the jurisdiction of its courts.
14. Copyright
All content on myvehicleroad is owned by VehicleRoad or its licensors. You may download or print content only for personal or internal business use. Any reproduction, publication, or transmission without prior consent is prohibited.
15. Privacy & Data Use
Personal information collected through myvehicleroad is used for processing your transactions and as required by law. It may be disclosed to authorized entities such as law enforcement, traffic authorities, contractors, or other approved partners. Some information may be transferred outside Victoria.
For full details, refer to the VehicleRoad Privacy Policy or contact VehicleRoad at 13 11 71.
16. Amendments
VehicleRoad may amend these Terms and Conditions at any time by posting the updated version on myvehicleroad. Continued use of the service after such updates constitutes acceptance of the new terms.
17. Accessibility
VehicleRoad strives to comply with Level A and Level AA checkpoints of the W3C Web Content Accessibility Guidelines. Feedback on accessibility improvements is welcome. To request a printed copy of any document, please contact the relevant department at VehicleRoad.